Privacy Policy

Termin LLP, trading as Termin.world, is the controller responsible for the personal information described in this policy.

• Registered in England and Wales
• Registration number: OC461119
• Registered office: 8 Stoney Lane, Stoney Works, London, United Kingdom, SE19 3BD
• Privacy contact: privacy@termin.world

In this policy, "Termin", "we", "us" and "our" refer to Termin LLP.

This policy applies when you visit termin.world, create or use a Termin account, use our web application, iOS or Android application, Telegram Bot or related features, create or share dictionaries, purchase or manage a subscription, join a trial or promotion, contact us, or receive communications from us.

Apple, Google, Stripe, Telegram and other third-party platforms may process information for their own purposes under their own privacy notices in addition to processing that occurs on Termin's behalf.

We receive information directly from you, automatically from your use of Termin, from Google, Apple, Telegram and other login providers, from Stripe or app stores, from analytics and security providers, from schools or organisations that provide access, from other users who share content or invitations, and through referral or promotional links.

We use personal information only where we have a lawful basis under applicable data-protection law.

Marketing is optional. You may unsubscribe at any time without affecting essential service communications. Where processing is based on consent, you may withdraw consent through the relevant settings, device controls or by contacting us.

Termin uses the OpenAI API for selected vocabulary-learning functions, including translations, definitions, dictionary notes, synonyms, example sentences and learning exercises.

OpenAI receives only the text needed to generate the requested vocabulary content, such as a word, phrase, definition, target language and the relevant generation instruction. These API requests are not linked to a Termin user account and do not include the user's name, email address, internal user ID, device identifier, payment information or other account profile data.

Termin does not use the OpenAI API to send user profiles, account information or other identifying personal information. The OpenAI API is used only to process lexical and language-learning content required to provide the requested feature.

Termin has not opted in to the use of API inputs or outputs for general model training. OpenAI may process API requests and responses in accordance with its applicable API data controls and legal requirements.

AI output may be inaccurate and should not be treated as professional advice.

Termin may separately analyse learning activity within its own systems to provide recommendations, progress tracking and review timing. This personalisation is not sent to OpenAI unless the specific vocabulary content is required to fulfil an AI-assisted request.

We share information only where necessary to operate Termin, provide a feature you request, comply with law or protect legitimate interests. Main recipients include:

• DigitalOcean, which hosts Termin's production infrastructure in Frankfurt, Germany, including databases, User Content, logs and backups;
• Google, for services such as sign-in, Workspace email, consent-based analytics where used, Google Play distribution and Google Play in-app purchases;
• Apple, for services such as Sign in with Apple where used, App Store distribution and Apple in-app purchases;
• OpenAI, which processes non-identifying vocabulary and language-learning text submitted through selected AI-assisted features, such as words, phrases, definitions and generation instructions. We do not send users' names, email addresses, account identifiers, payment information or other account profile data to OpenAI;
• Stripe, for website payments, recurring subscriptions, authentication, invoicing and fraud prevention;
• Telegram, for Telegram platform and Bot interactions;
• schools or organisations where Termin is provided under a separate agreement;
• other users or the public when you choose to share or publish content;
• professional advisers, courts, regulators, law-enforcement and tax authorities where reasonably necessary or legally required; and
• potential investors, buyers, lenders or successors in a protected business transaction.

Some providers process information on our instructions and are required by contract and applicable law to protect it appropriately. Other providers, such as app stores or payment platforms for activities they determine independently, may act as separate controllers under their own privacy notices.

Termin expects service providers that process personal information on our behalf to provide protections consistent with our obligations under applicable law and this policy. Termin does not sell personal information.

Termin is based in the United Kingdom and uses providers in the UK, European Economic Area, United States and other countries. Our primary hosting region is Frankfurt, Germany.

Where a transfer is not covered by an applicable adequacy decision or regulation, we use a recognised safeguard where required, such as the UK International Data Transfer Agreement, the UK Addendum, European Commission Standard Contractual Clauses or another lawful mechanism. We assess supplementary safeguards where appropriate.

We keep personal information only for as long as reasonably necessary for the relevant purpose, legal duties, security and disputes. Our intended approach is:

• Active account data and User Content: while the account is active and the information is needed to provide Termin.
• Account deletion: after a verified deletion request is completed, associated account data and User Content are deleted or irreversibly anonymised from active systems as soon as reasonably practicable, except where limited information must be retained for a legitimate legal, security, fraud-prevention, payment, tax, dispute or regulatory reason.
• Backups: residual copies may remain until overwritten or deleted through the normal backup cycle, normally within six months, and are not restored for ordinary product use.
• Technical and security logs: normally no longer than six months, unless needed to investigate an incident, abuse or legal claim.
• Analytics data controlled by Termin: configured for no more than six months where provider settings permit; anonymous aggregate reports may be retained longer.
• Routine support communications: normally six months after closure; longer where connected with security, payments, privacy or legal claims.
• Marketing records: while subscribed, plus a minimal suppression record after opt-out.
• Payment, tax and accounting records: for the period required by applicable law, which may exceed six months.
• Privacy requests, complaints and legal disputes: for as long as reasonably necessary to resolve the matter and demonstrate compliance.

You may keep dictionaries private, share them with selected users or by link, or publish them publicly. Public dictionaries may be visible to Termin users, website visitors and, depending on configuration, search engines.

People with access may copy or save content. Copies saved by other users may remain after you change visibility, delete the original or close your account. Your private account and payment details are not displayed merely because you publish a dictionary unless you include them yourself.

You can initiate deletion of your Termin account from the account or profile settings in the Termin mobile app by selecting the account-deletion option.

You can also request account deletion without using the app by contacting privacy@termin.world. Termin will maintain a publicly accessible web resource with account-deletion instructions for Google Play users and will provide that URL in the Google Play Data safety section.

We may take reasonable steps to verify that the request comes from you or an authorised person. Account deletion removes the account and associated personal data from active use, subject only to the limited retention described in Section 9.

If you have an active Apple App Store or Google Play subscription, deleting your Termin account does not by itself cancel billing through that store. We will make this clear during the deletion process and provide access or instructions to manage the subscription. You may still choose to delete your account immediately.

Where consent is required, we ask for it separately from this Privacy Policy. You may withdraw consent at any time without affecting processing that was lawful before withdrawal.

You can manage device permissions in iOS or Android settings, manage notification preferences in Termin or your device settings, unsubscribe from marketing communications using the unsubscribe method provided, and manage non-essential website cookies through our cookie controls where available.

Withdrawing a permission may prevent the related feature from working, but we will not require permissions that are unnecessary for the core function you are trying to use.

Depending on your location and the circumstances, you may have the right to:

• be informed about how we use personal information;
• request access to your personal information;
• correct inaccurate or incomplete information;
• request deletion or restriction in certain circumstances;
• receive certain information in a portable format;
• object to processing based on legitimate interests;
• object at any time to direct marketing;
• withdraw consent without affecting earlier lawful processing;
• raise concerns about qualifying automated decision-making; and
• submit a complaint to Termin or a supervisory authority.

To exercise a right, email privacy@termin.world and identify the account, information and right concerned. We may request reasonable identity verification. We normally respond within one month, subject to any permitted extension. These rights are not absolute and may be subject to legal exceptions.

Termin is not deliberately directed at children under 16 and does not permit them to create independent individual accounts. Access for younger users may be provided only under an approved school, parent, guardian or supervised arrangement, with additional agreements or privacy information where required.

We do not knowingly use children's personal information for behavioural advertising. Contact privacy@termin.world if you believe a child has created an account contrary to this policy.

We use technical and organisational measures designed to protect personal information, including encrypted connections, access restrictions, authentication controls, backups, logging, monitoring, provider security controls and incident procedures.

No online service can guarantee complete security. You are responsible for protecting your credentials and devices and for reporting suspected unauthorised access promptly.

You may complain about our handling of personal information by emailing privacy@termin.world. Please include your name, account email or identifier, a clear description, relevant dates or features, and the outcome you seek. Do not send passwords or full payment-card details.

We may request information needed to verify identity, understand the complaint or confirm authority to act for another person. We will investigate appropriately and communicate the outcome without undue delay.

You may also complain to the UK Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom. Where the EU GDPR applies, you may complain to the data-protection authority where you live, work or believe an infringement occurred.

We may update this policy when our features, providers, infrastructure, legal obligations or data practices change. The revised policy will show a new "Last updated" date. We will provide additional notice where a material change warrants it. Updating this policy does not replace consent where consent is legally required.

• Termin LLP, trading as Termin.world
• Registered in England and Wales
• Registration number: OC461119
• Registered office: 8 Stoney Lane, Stoney Works, London, United Kingdom, SE19 3BD
• Privacy email: privacy@termin.world

Terms of Use: https://termin.world/terms